LiveEdit Status - Incident history https://liveedit.instatus.com LiveEdit Fri, 14 Nov 2025 19:01:47 +0000 Partial data sync issue affecting iOS app Type: Incident Duration: 3 hours and 2 minutes Affected Components: Real-time Sync Nov 14, 19:01:47 GMT+0 - Investigating - We’ve identified a data synchronization issue that impacts part of our applications, including the iOS app. Some users may experience missing or outdated data. Our team is currently investigating the root cause and will share updates as soon as we have more information. Nov 14, 19:11:20 GMT+0 - Identified - We’ve identified the root cause of the issue. Our team is now working on a fix to restore normal behavior. We’ll share another update as soon as practicable. Nov 14, 21:26:54 GMT+0 - Monitoring - We’ve deployed the fix and are now waiting for part of our services to restart. Everything should be back to normal within the next few minutes. Once the services are up, we’ll monitor the system closely to confirm that data synchronization works as expected. Nov 14, 22:03:31 GMT+0 - Resolved - This incident has been resolved. Nov 14, 22:53:49 GMT+0 - Resolved - Data synchronization services are now back to normal. All missed update events are currently being replayed to users. This operation should only take a few more minutes before everything is fully caught up. Type: Incident

Duration: 3 hours and 2 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:01:47</var> GMT+0</small><br><strong>Investigating</strong> - We’ve identified a data synchronization issue that impacts part of our applications, including the iOS app. Some users may experience missing or outdated data. Our team is currently investigating the root cause and will share updates as soon as we have more information..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:11:20</var> GMT+0</small><br><strong>Identified</strong> - We’ve identified the root cause of the issue. Our team is now working on a fix to restore normal behavior. We’ll share another update as soon as practicable..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>21:26:54</var> GMT+0</small><br><strong>Monitoring</strong> - We’ve deployed the fix and are now waiting for part of our services to restart. Everything should be back to normal within the next few minutes. Once the services are up, we’ll monitor the system closely to confirm that data synchronization works as expected..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>22:03:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>22:53:49</var> GMT+0</small><br><strong>Resolved</strong> - Data synchronization services are now back to normal. All missed update events are currently being replayed to users. This operation should only take a few more minutes before everything is fully caught up..</p> ]]> Fri, 14 Nov 2025 19:01:47 +0000 https://liveedit.instatus.com/incident/cmhz858qi00fcrz0f8t4ngala https://liveedit.instatus.com/incident/cmhz858qi00fcrz0f8t4ngala Platform Downtime for Security and Reliability Upgrades Type: Maintenance Duration: 1 hour and 14 minutes Affected Components: Real-time Sync, Database, Media, Review Links Apr 14, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 01:14:08 GMT+0 - Completed - Maintenance has completed successfully. Apr 14, 00:00:00 GMT+0 - Identified - We will be performing scheduled maintenance to improve the security and reliability of our platform. During this maintenance window, all cloud services will be impacted, and users may experience temporary service unavailability. We appreciate your understanding and patience as we continue to improve the platform. If you have any questions, feel free to reach out to our support team. Thank you, The LiveEdit Team Type: Maintenance

Duration: 1 hour and 14 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>01:14:08</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to improve the security and reliability of our platform. During this maintenance window, all cloud services will be impacted, and users may experience temporary service unavailability. We appreciate your understanding and patience as we continue to improve the platform. If you have any questions, feel free to reach out to our support team. Thank you, The LiveEdit Team.</p> ]]> Mon, 14 Apr 2025 00:00:00 +0000 https://liveedit.instatus.com/maintenance/cm9gaqc4p0040na0dh4sfitwc https://liveedit.instatus.com/maintenance/cm9gaqc4p0040na0dh4sfitwc Platform Downtime for Security and Reliability Upgrades Type: Maintenance Duration: 2 hours and 13 minutes Affected Components: Real-time Sync, Database, Media, Authentication, User Dashboard, Review Links Apr 1, 21:17:00 GMT+0 - Identified - Maintenance is now in progress. Apr 1, 23:29:37 GMT+0 - Completed - Migration is now completed. Thank you for your patience. Apr 1, 22:16:00 GMT+0 - Identified - Maintenance is now in progress. We appreciate your patience. Apr 1, 21:00:00 GMT+0 - Identified - We will be performing scheduled maintenance to improve the security and reliability of our platform. During this maintenance window, all cloud services will be impacted, and users may experience login issues or temporary service unavailability. To minimize disruption: • Please restart the desktop application before the maintenance starts to ensure your session is refreshed and valid. • Doing so will help you avoid needing to log in during the maintenance period, which may not be possible. We appreciate your understanding and patience as we continue to improve the platform. If you have any questions, feel free to reach out to our support team. Thank you, The LiveEdit Team Type: Maintenance

Duration: 2 hours and 13 minutes

Affected Components: , , , , ,

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>21:17:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>23:29:37</var> GMT+0</small><br><strong>Completed</strong> - Migration is now completed. Thank you for your patience..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>22:16:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. We appreciate your patience..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to improve the security and reliability of our platform. During this maintenance window, all cloud services will be impacted, and users may experience login issues or temporary service unavailability. To minimize disruption: • Please restart the desktop application before the maintenance starts to ensure your session is refreshed and valid. • Doing so will help you avoid needing to log in during the maintenance period, which may not be possible. We appreciate your understanding and patience as we continue to improve the platform. If you have any questions, feel free to reach out to our support team. Thank you, The LiveEdit Team.</p> ]]> Tue, 1 Apr 2025 21:17:00 +0000 https://liveedit.instatus.com/maintenance/cm8x2vu2x004ux4jkeb32f0gm https://liveedit.instatus.com/maintenance/cm8x2vu2x004ux4jkeb32f0gm Scheduled System Maintenance Type: Maintenance Duration: 1 hour and 52 minutes Affected Components: Real-time Sync, Database, Media, Authentication, User Dashboard, Review Links Dec 22, 17:00:00 GMT+0 - Identified - We will be performing scheduled system maintenance to improve the reliability and performance of our services. During this maintenance window, our online services will be temporarily unavailable. Users can continue to work offline using the desktop app, and all offline changes will sync automatically once the maintenance is complete. If you have any questions or concerns, please contact our support team. Dec 22, 18:52:22 GMT+0 - Completed - The scheduled maintenance is now complete, and our services are restarting progressively. We are closely monitoring the situation to ensure everything runs smoothly. Thank you for your patience and support! If you encounter any issues, please reach out to our support team. Dec 22, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour and 52 minutes

Affected Components: , , , , ,

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled system maintenance to improve the reliability and performance of our services. During this maintenance window, our online services will be temporarily unavailable. Users can continue to work offline using the desktop app, and all offline changes will sync automatically once the maintenance is complete. If you have any questions or concerns, please contact our support team..</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>18:52:22</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance is now complete, and our services are restarting progressively. We are closely monitoring the situation to ensure everything runs smoothly. Thank you for your patience and support! If you encounter any issues, please reach out to our support team..</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 22 Dec 2024 17:00:00 +0000 https://liveedit.instatus.com/maintenance/cm4yaoi14002rdf1l3kea6jua https://liveedit.instatus.com/maintenance/cm4yaoi14002rdf1l3kea6jua Planned Maintenance Type: Maintenance Duration: 2 hours and 55 minutes Affected Components: Real-time Sync, Database, Media, Authentication, User Dashboard, Review Links Mar 31, 22:05:00 GMT+0 - Identified - Maintenance is now in progress Apr 1, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 31, 22:00:00 GMT+0 - Identified - Due to scheduled maintenance, the LiveEdit platform will experience temporary disruption from midnight on April 01 (CET) for several minutes. During this period, online services may be inaccessible, although our apps will remain functional offline. This maintenance is essential to enhance the security and reliability of our platform. We apologize for any inconvenience this may cause. Thank you for your patience. Type: Maintenance

Duration: 2 hours and 55 minutes

Affected Components: , , , , ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:05:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to scheduled maintenance, the LiveEdit platform will experience temporary disruption from midnight on April 01 (CET) for several minutes. During this period, online services may be inaccessible, although our apps will remain functional offline. This maintenance is essential to enhance the security and reliability of our platform. We apologize for any inconvenience this may cause. Thank you for your patience..</p> ]]> Sun, 31 Mar 2024 22:00:00 +0000 https://liveedit.instatus.com/maintenance/clufq50lf333898hon0ilarvs36 https://liveedit.instatus.com/maintenance/clufq50lf333898hon0ilarvs36 Issue logging into account dashboard Type: Incident Duration: 1 day, 21 hours and 56 minutes Affected Components: User Dashboard Jul 16, 15:03:58 GMT+0 - Investigating - Investigating login issue with user account dashboards. Users experiencing difficulty logging in. Jul 16, 15:34:30 GMT+0 - Identified - We identified the cause for the issue and our team is actively working on a fix to restore normal functionality. Jul 16, 15:38:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 18, 13:00:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 21 hours and 56 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>15:03:58</var> GMT+0</small><br><strong>Investigating</strong> - Investigating login issue with user account dashboards. Users experiencing difficulty logging in..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>15:34:30</var> GMT+0</small><br><strong>Identified</strong> - We identified the cause for the issue and our team is actively working on a fix to restore normal functionality..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>15:38:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>13:00:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 16 Jul 2023 15:03:58 +0000 https://liveedit.instatus.com/incident/clk5khmku1486311h2omi1jwvs47 https://liveedit.instatus.com/incident/clk5khmku1486311h2omi1jwvs47